Who Do I Call?

The right office, first try.

Skill this builds

Route a real problem to the level of government that actually holds the authority to fix it, instead of complaining to an office with no power over it.

About

About 7 minutes · Standards: C3, NCSS · Plays offline

Every card is a real problem. Put it with the level of government — or the phone channel — that actually has the authority. Two of the buckets are the numbers themselves: 911 for danger happening now, 311 for city services in the many cities that run one. Most people lose weeks to this one thing — calling the wrong office and concluding that nobody helps.

Which office handles what varies by state and city — and not every city runs a 311 line; where there isn't one, the city's non-emergency police number does that job. This teaches the usual American pattern; Outpost's My Government lookup gives you your actual offices.

A crater-sized pothole on your residential street.

The point

Three questions solve nearly all of it: Who owns the thing? Who wrote the rule? Who signs the check? And one more that overrides the other three: is anyone in danger right now? If yes, it's 911 — every time, no matter whose desk the problem belongs to.